Block user

You can block a user, to avoid being sent private messages. To block a user, access their profile by clicking on the upper right button of the screen. Select the profile and activate the option Block user. If you block a user, neither of you can communicate through private chat. When someone tries to send … Read more

Mute user

You can mute the chat with a user, so that you do not receive notifications when you receive messages from this user via private chat. To mute the chat, access the Private Chats screen and select a chat from the list. Access the user profile by pressing the upper right button and then select the … Read more

List of private chats

On the private chat list screen you will find all the chats that are open with other users in the community. To access the list of private Chats, access the community and click on the Private Chats option in the lower menu bar.

Create private chat with user

You can create a private chat with a user from your community or group, as long as private messages are allowed in the community or you are on the white list of users who can send private messages. To send a message, first access the user’s profile through the option View community members or View … Read more

Enable or disable private chats in a Community

This function is only visible by the Community Administrator profile In each community it is possible to configure whether you want private messages between users to be allowed or not. By default private chats are allowed. When private messages are allowed, users when accessing another user’s profile can send a private message. If you deactivate … Read more